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Shop and Charge offers outstanding Customer Service. If you have any questions regarding an order, product, your own Shop and Charge Account, or any general questions, please complete the form below and click submit. A Customer Service representative will contact you within 1 business day. Shop and Charge Customer Service Form |
Privacy Policy
Information Collection & Use: Shop and Charge is the only party to have access to customer information. The information collected at this site will not be available for sale, share or rent to outside parties. We obtain from you the information we need to complete your transaction and for internal use only. The information may include your name, address, telephone number, and email address. When considering any changes to our policies your privacy will always remain a priority.
Return Policy
Our goal is to make an exchange or refund as fair and easy as possible. Return item with 30 days o delivery for a full refund. Please include your receipt or other proof of payment with returned merchandise and any other additional paperwork you might have received with your order. We will pay the return shipping cost if the return is a result of our error. With a receipt/proof of purchase: Any returned item accompanied by a receipt will be refunded at the original purchase price, plus applicable sales tax, in the original method of payment. Any purchases made with other merchants through the Shop and Charge program will then be covered under their own specific policies and procedures.
Email Newsletter
From time to time, Shop and Charge will send out to members an e-mail newsletter with special offers and other important information. (Please Subscribe/Unsubscribe using the convenient form, above.)